Privacy Policy
Thank you for choosing DaNangBike (“we,” “us,” “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our scooter rental services and website.
By using our service, you consent to the practices described in this policy.
1. Information We Collect
We collect information in the following situations:
Information You Provide Directly:
Contact Information: Such as your full name, email address, phone number, and delivery address.
Identification Information: Copies or photos of your Passport, Driver’s License, or other ID documents for identity verification, as required by Vietnamese law.
Payment Information: Credit card details, bank account information, or e-wallet details when you make a transaction.
Rental Information: Includes your rental dates, pickup location, and the scooter model you request.
Information Collected Automatically:
Technical Data: When you visit our website, we may collect your IP address, browser type, internet service provider, referring/exit pages, operating system, timestamps, and clickstream data.
Cookies and Tracking Technologies: We use Cookies to enhance your experience.
2. How We Use Your Information
We use the information we collect for the following purposes:
To process your rental request, deliver your scooter, verify your identity, and manage your rental agreement.
To send you booking confirmations, invoices, updates about your rental, and respond to your customer service requests.
To analyze how customers use our services to improve our website and overall user experience.
To comply with our legal obligations and applicable regulations in Vietnam.
With your consent where required by law, we may send you promotional messages about new features or special offers.
3. How We Share Your Information
We do not sell or rent your personal information. We may share your information only in the following situations:
With your explicit consent
With trusted third parties who assist us in operating our website and servicing you
If required to do so by law or in response to valid requests by public authorities
4. Data Security
We implement security measures to maintain the safety of your personal information. However, no method of transmission over the Internet is 100% secure.
5. Your Rights
You have the right to:
Access your personal information
Correct inaccurate information
Request deletion of your personal information
Object to our processing of your personal information
Request data portability
6. Contact
By email: contact@danangbike.com
By website : danangbike.com/contact
By visiting: 342 Hoang Van Thai, Hoa Khanh Nam, Lien Chieu, Da Nang, Vietnam